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Shipping Policy

Last updated: 26 March 2026

At CIREVON, we offer free tracked shipping worldwide. We work with a global network of fulfillment partners to deliver your order safely and efficiently.

Shipping Timeframes

Order Processing: 1–3 Business Days (Monday–Friday)

Estimated Delivery Times:
United States: 7–13 Working Days
United Kingdom: 4–7 Working Days
Germany: 5–8 Working Days
Australia: 5–10 Working Days

Delivery timeframes are estimates only and may vary depending on location, customs processing, local carriers, and peak periods.

Order Cut-off Time

Order Cut-off: 12:00 PM (AEST) – Monday to Friday

Orders placed after this time will begin processing on the next business day.

Service Area

We ship to customers in Australia, the United States, the United Kingdom, Germany, and other supported international regions.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and clearance fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Please allow 24–48 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for ensuring all shipping details are correct at checkout.

CIREVON is not responsible for orders delivered to an incorrect address provided by the customer.

Order Fulfilment

Orders may be fulfilled through our international fulfillment network to provide a wide product range and competitive pricing.

Final delivery is completed by local postal or courier services in your country.

Shipping Partners

We work with a combination of international and local carriers to complete delivery.

Depending on your location, final delivery may be handled by national postal services or local courier providers.

Lost or Missing Items

We take responsibility for your order until it is confirmed delivered.

Tracking Delays:
If tracking does not update for more than 5 business days, please contact us.

Confirmed Loss:
If a shipment is confirmed lost by the carrier, we will provide either a replacement or a full refund.

Non-Delivery:
If tracking shows “Delivered” but you have not received your order, please contact us within 48 hours so we can investigate with the carrier.

Contact Information

CIREVON
Operated by REVONO AUTO GROUP PTY LTD

Address:
Suite 155 / 337a Main Road
Cardiff NSW 2285
Australia

Email: support@cirevon.com

Return & Refund Policy

Last updated: 26 March 2026

At CIREVON, we are committed to providing a clear, fair, and transparent return policy for all customers worldwide.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return, items must be:

• Unused
• Uninstalled
• In the same condition received
• In original packaging

No Change of Mind Returns

We do not accept returns for:

• Change of mind
• Ordering the wrong item
• Incorrect selection at checkout

Customers are responsible for reviewing all product details, specifications, and compatibility before placing an order.

Compatibility / Fitment

Please ensure you carefully review all product information before purchasing.

If you are unsure about compatibility, we strongly recommend contacting us before placing your order.

Returns related to fitment or compatibility will not be accepted unless the item is faulty, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Once reviewed and approved, we will provide an appropriate resolution, which may include:

• Replacement, or
• Full refund

Where required, return instructions will be provided.

Exchanges

We only offer exchanges for items that are:

• Unused
• Uninstalled
• In original packaging

All exchanges are subject to approval.

Return Shipping

• Return shipping is not covered for standard returns
• If the item is confirmed to be damaged, defective, or incorrect, we will cover return shipping where required

How to Start a Return

To request a return, contact us at support@cirevon.com with:

• Your order number
• Reason for return

We aim to respond within 1 business day.

Return Timeframe

Once your return is approved, the item must be sent back within 14 days of receiving return instructions.

Return Assessment

All returns are inspected upon arrival.

If an item shows signs of:

• Use or installation
• Damage after delivery
• Missing parts or packaging

We reserve the right to decline the return or adjust the refund amount.

Refunds

If approved, refunds will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your payment provider.

Company Information

CIREVON is operated by REVONO AUTO GROUP PTY LTD, an Australian registered company.

Address:
Suite 155 / 337a Main Road
Cardiff NSW 2285
Australia

Email: support@cirevon.com

Payment Policy

Last updated: 26 March 2026

At CIREVON, we aim to make checkout clear, secure, and straightforward for all customers.

Accepted Payment Methods

We accept a range of secure payment methods at checkout, including:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Available payment methods may vary depending on your location, device, and checkout settings.

Secure Payment Processing

All payments made on our website are processed securely through trusted payment providers integrated with our Shopify checkout. Payment information is handled securely during the checkout process.

Payment Fees

CIREVON does not charge any additional payment processing fees at checkout.

Your bank, card issuer, or payment provider may apply their own fees in accordance with their terms.

Currency

All prices are displayed in the currency shown on the website at the time of purchase. Where applicable, currency conversion may be handled by your payment provider or bank.

Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow 5–10 business days for the refunded amount to appear, depending on your bank or payment provider.

Failed or Declined Payments

If your payment is declined, please check your payment details or contact your bank or payment provider for further assistance.

If you continue to experience checkout issues, please contact our support team and we will be happy to assist.

Company Information

CIREVON is operated by REVONO AUTO GROUP PTY LTD, an Australian registered company.

Address:
Suite 155 / 337a Main Road
Cardiff New South Wales 2285
Australia

Email: support@cirevon.com